What if I encounter an issue with my item while it is under warranty? January 13, 2021 05:20 For any questions or issues about SIDIZ items you have purchased, please contact us through the Amazon seller message with your order number. Once we receive it, we will reach out to you as soon as possible. Related articles Is there a warranty on the items you sell? Is SIDIZ warranty valid worldwide? How can I stop the chair from swiveling? Is there any fixed type? How do I return items?