What if I encounter an issue with my item while it is under warranty? January 13, 2021 05:20 For any questions or issues about SIDIZ items you have purchased, please contact us through the Amazon seller message with your order number. Once we receive it, we will reach out to you as soon as possible. Related articles Is SIDIZ warranty valid worldwide? Is there a warranty on the items you sell? Is return shipping free? What is the difference between T50 and T50 Air? What is the return policy?