PRODUCT

General

• Where can I get the assembly and user guide?
• Do your items require assembly?
• Can I purchase replacement parts separately?

T50

• What is the difference between T50 and T40?
• What is the difference between T50 and T50 Air?
• What is the difference between T50 and T80?
• Is the headrest removable?
• How do I assemble the backrest and the seat pan?
• Even if I lock the tilt in the most upright position, it doesn't stop at 90 degrees. Is it defective?

T80

• What is the difference between T50 and T80?
• I want to fix the backrest at a certain angle. Do you have any suggestions?
• How do I insert the logo cap?

Ringo

• How can I stop the chair from swiveling? Is there any fixed type?
• I don't like the sit-brake casters. Can I get another type of casters?
• Can I disengage the seat movement brake so the chair can move while the kids are seated?

T40

• What is the difference between T50 and T40?
• What is the plastic pin for? I don’t see where it goes in the assembly.
• Is the headrest removable?

T25

• What is a WAT Technology?

T50 Air

• What is the difference between T50 and T50 Air?
• Is the headrest removable?
• How do I assemble the backrest and the seat pan?
• I want to fix the backrest at a certain angle. Do you have any suggestions?