30-Day Money-Back Guarantee if the product and the packaging are in original condition. If not, restocking fees may be charged.
To claim a full money-back guarantee that you do not hold the responsibility, please contact us within 7 days upon receiving the product. The refund is released once a returned product reaches us and is inspected.
We can only accept the return of products that are in an unassembled condition. Please keep the packaging for 30 days and returns not inside its original packaging and as packaged by us will be void. Or restocking fees may be charged according to Amazon's refund policy.
If the product is damaged by its exterior severely, please refuse to receive the product and send it back to us. You may claim a full refund or replacement in this case.
*Minute scratches or damages that do not affect the product function may not be counted as a defect. Please contact Sidiz customer service for these cases for proper support.