Please submit a refund request on Amazon. Once you submit it, a prepaid return label will be issued. We only accept the return of products that are in an unassembled condition.
Also, please keep the packaging for 30-days because returns that are not inside their original packaging will be void.
Here are the steps to follow.
Once we receive the returned product, we will inspect it first and complete your request for a refund.
- Go to Your Orders to display your recent orders.
- Choose the order and select Return or Replace Items.
- Select the item you want to return, and select an option from the reason for return menu.
- Choose how to process your return.
- Select your preferred return method.
- Please disassemble the chair and put the chair parts back into the original box.
- Print out the return label and attach it to the shipping box.
Once we receive the returned product, we will inspect it first and complete your request for a refund.
It might take about a few days to until you receive the refund amount in full.